Metche is a small and remote area south of the border town of Adré where most of the arriving refugees first settle. It takes two hours to get there from Adré on a very rough off-road terrain.

There were only a couple of villages there before the refugee camp was created at the end of 2023. It was like pointing a finger in the middle of the desert and saying, “let’s go there.”

About 50,000 refugees live here now. Overall, nearly half a million refugees.

When MSF started working in Metche last year, we first improvised a clinic for basic consultations with tents. As more people arrived, we created a hospital from zero. We set up the drainage system, constructed concrete platforms to put in more resistant tents, did the electrical work.

It was challenging: often many things didn't work as we expected and getting in supplies requires a lot of logistic planning because the roads don’t allow an easy passage. We kept on moving and learned a lot in a short time.

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We run all the classic hospital activities: from triage to the emergency room and observation, to pediatrics, neonatology, internal medicine, maternity, a laboratory, and an inpatient therapeutic feeding centre. In August, we opened the operating theater and started surgical activities.

This 115-bed hospital is the main secondary healthcare facility for about 200,000 people, including the refugees from Metche and the local communities, as well as people from nearby camps such as Allacha and Arkoum.

However, accessing the facility proves difficult due to a poor referral system as there are only three available ambulances for the whole Ouaddaï province and this leads to some patients arriving late, and even dying before reaching the hospital.

That’s why community outreach work has been crucial. Through health promotion and mental health activities, we have obtained a deeper understanding of the needs of the people.

At the beginning of the emergency response, we trucked a lot of water, although other partners started later building the water network.

Nevertheless, refugees get a maximum of 14 litres of drinking water per person per day, far below the minimum standard in an emergency situation, considered to be 20 litres.

People spend hours trying to get water, with family members splitting up to go fetch water from different water points.

Refugees in Metche arrive mostly after fleeing El Geneina (capital of West Darfur state in Sudan), a city hit by some of the worst violence of the war, including ethnically motivated attacks against the Masalit communities by the Rapid Support Forces (RSF) and allied militias.

The RSF have been fighting against the Sudan Armed forces since April 15 last year.

Many of those fleeing West Darfur are themselves originally from other areas of Darfur, and have experienced repeated forceful displacement over the years. This Sudanese region has faced conflict since the early 2000s.

The majority are women and children, and almost every family has lost somebody. Among them you find qualified professionals who now have no jobs; mothers struggling to put food on the table for their children, and children who are orphans and on their own.

People are doing everything they can to make up for what humanitarian aid doesn’t provide. Some sell little things. Others have started volunteering activities like music, theatre, and informal schools in the camps. Amid all the challenges, children are children and you see them creating toys and playing.

The resilience of these people is incredible and so is the urgency of their needs.

The Chadian authorities have done a wonderful job by welcoming so many people into their territory. Beyond this gesture, the reality is that nobody really cares about this crisis in eastern Chad.

Many refugees are forced to have just one meal a day, they lack adequate shelter, clean water and don’t have sufficient latrines. Shamefully the response remains far below what is required. If no action is taken to fund and scale up the humanitarian assistance, the crisis will further deepen exposing refugees to more suffering.

Between the start of activities at the hospital in September 2023 and July 2024, MSF teams in Metche have provided 5,530 Emergency Room consultations, admitted 2,282 people for inpatient care, treated 692 acute malnourished children, and assisted 322 deliveries.

Myriam Laroussi, Médecins Sans Frontières (MSF) project coordinator, recently concluded a seven-month assignment in Metche, in eastern Chad, where refugees from Sudan have sought safety.