Essential online services unavailable as Kenya grappled with cyberattack
A number of online services in Kenya were unavailable for the better part of July 27, 2023, following a cyberattack that affected both public and private entities. PHOTO | SHUTTERSTOCK
Kenyans were yesterday denied access to essential services such as buying electricity tokens, transacting on M-Pesa, digital banking and various government services on e-Citizen following a cyber-attack targeted at both public and private institutions.
The outage of M-Pesa services paralysed operations across many sectors including collection of revenue such as parking fees by counties, putting into question Kenya’s readiness for a full shift towards digital payments.
