Business and Technology Reporter in Nairobi, Kenya
Nation Media Group
Despite being globally renowned suppliers of business process outsourcing (BPO) talent, Kenyans and Ugandans tapped to work in the AI industry often get low-skill and low-paying jobs, even though they are highly trained and skilled, discouraging the growth of talent in the sector.
ChatGPT – one of the world’s most famous artificial intelligence (AI) chatbots – was trained mostly by Kenyans, and new research now shows may also have contributed to “deskilling” the youth due to a mismatch of qualifications.
